We chose to list our property with Alistair Macmillan due to his professionalism in the dealings we had with him prior to listing our home for sale. Throughout the process we were very impressed by his work ethic and the manner in which he conducted himself. We were also extremely impressed with the level of communication and feedback we received throughout the process and the way in which our tenants needs were taken into consideration. Ray White’s procedures and structures were a lot more professional and in depth than what we have previously experienced with other agents. Overall we were extremely impressed with the process and we have already discussed the service which we received with a friend considering selling. We would not hesitate in recommending Alistair to anyone considering selling due to the brilliant service which was provided.
22 Evans Street, Kedron – Stavros & Alicia – May 2012
Mitch got the figure we wanted and was only 11 days on the market, he came through on everything he said he would. Mitch called me at least twice a day to keep me informed, couldn’t see any areas of improvement there. This was my first sale, but compared to when I’ve purchased in the past this experience was 100% better. I have now also bought a home through Mitch as well. The whole experience was great, Mitch understood us and the property. I will be recommending Mitch to everyone I come across.
5/45 Alva Street, Gordon Park – Christopher – June 2012
I just wanted to pass on our thanks for the way the auction was handled today. In particular, I wanted to personally pass on some feedback in relation to Michael. We have been really impressed with the way Michael has handled the sale of our property. He conducted himself with the utmost professionalism, was always courteous, never pushy, and kept us informed throughout the process (which was important being so far away). He certainly is an asset to your business and we would highly recommend him to anyone.
245 Days Road, Grange – Todd & Jane – August 2012
I initially heard about Trent through word of mouth. I had a friend who had asked Trent out to appraise his house and said he was really good. I was also very impressed with the preparation Trent put into his presentation. I was extremely happy with the whole lot ! Trent’s initial presentation, the marketing and communication. Trent was very proactive and was a good listener, better than any other real estate agent I have used in the past. Trent was very good, I would still feel exactly the same way if the house didn’t sell!
182 Turner Road, Wavell Heights – Mark – July 2012
We were extremely happy with the service we received while selling our property with Alistair. The property was previously on the market with another agent and we were unable to achieve an outcome with them. We then chose to list our property with Alistair as he was a common face and name around our area and we had confidence that he would be able to get the outcome we needed, which he did. We were very happy with the way Alistair communicated with us and kept us up to date throughout the process. We would have no hesitations in recommending him to other owners considering selling.
We tried to sell our house last year with another agent, during the process Mitch dropped his card in and has kept in touch with us and sent a monthly newsletter ever since. Mitch was the only agent who did that so when we decided to try to sell the house again Mitch was our first choice. We have been much happier with Ray White, it was stated clearly initially what would be done and Mitch delivered on everything he promised. With the previous agent we used we found that initially there was a lot of activity and then it tapered off. Mitch was keen and smart, he was always on time and presented well. We have already, recommended Mitch to our neighbours!
17 Broula Street, Stafford Heights – Julie & Guy – July 2012
We had the property listed with another agent for two months with absolutely no response, so I gave Michael the exclusive agreement for only 30 days. It turned out to be somewhat irrelevant, as he had an offer for me after the first open home and the contract was executed within the first two weeks of being on the market. I decided to list the home with Michael as he offered the credibility and experience that comes with being the local Ray White office. I had seen him selling in his local area of Gordon Park and was impressed with his hunger and enthusiasm. I would absolutely recommend Michael to any other owners who are considering selling. I have experienced firsthand how selecting the right agent to market your property can make such a difference.
15 Gamelin Crescent, Gordon Park – Peter – May 2011
I met Trent about 3 years ago when he offered to provide an appraisal on the house. Over the years Trent kept in touch, when we decided to sell obviously Trent was the first agent we called in. We interviewed a couple of other agents as well, but felt that they didn’t have the same enthusiasm for the sale as Trent. We were happy with the whole process, I thought it was an efficiently run campaign. I am a control freak and I thought Trent dealt with that very well. He listened to what I had to say and didn’t have any problems with changing wording or photographs in the advertisements. We were disappointed with the initial figures that were coming in, however Trent worked so hard to get a price that we would sell for. Trent would always return my calls promptly and he didn’t try to ‘sell’ to me. The level of work that Trent put in was far more than I had experienced in the past. We had more people through and had 3 open homes a week + private viewings. I was also really happy with the fabulous editorial in the courier mail that Trent arranged. I wouldn’t hesitate in recommending Trent.
9 Kembla Street, Wavell Heights – Anne & Dennis – August 2012
We were impressed with Alistair’s knowledge and professionalism and the way in which he communicated. We were constantly kept up to date and could not be happier with the result with multiple offers and a great sale price within a week. We would absolutely recommend Alistair to anyone considering selling!
12 Gunner Street, Kedron – Peter – June 2012
I conducted a web search, contacted a few real estate offices and Mitch was the first to get in touch with me. Mitch’s level of service made the experience one of the most fantastic I’ve had. Mitch kept me well informed and I couldn’t identify anything that needs improvement. This was my first sale, I don’t really have any previous experiences and Mitch didn’t put a foot wrong. Ray White are lucky they have Mitch as an employee.
We decided to list our house with Michael from Ray White because we already knew of him in the area and he helped find our brother a place to buy. We were happy the house sold and everything went smoothly, no hiccups and it all worked out in the end as Michael kept in touch regularly. I haven’t sold a house before so I wasn’t sure what to expect but Michael was very helpful and I would just like to recommend him to other owners who are considering selling.
I met Trent initially when I had him come out and appraise the property. At that time we were not yet ready to sell, so Trent kept in touch with his monthly newsletter. When we were ready to sell we asked Trent back and another agent, but felt that Trent was more flexible in his approach – not set in his ways and just made sense. I was really happy with whole thing, Trent made it very easy and kept me well informed. I thought the professional photographer did a great job and the photos and brochures were done very well, very professional. I would recommend Trent to anyone wanting to sell in Wavell Heights, we received 3 offers in the first week !
5 Benyon Street, Wavell Heights – Andrew – July 2012
When deciding to list our property for sale we met with a number of agents however made the decision to proceed with Alistair as he came across more professional than the other agents we met. We were impressed with the amount of people Alistair had look at the property due to the fact that it was sold in 3 days! Although it was a quick sale we were happy with the level of communication we received in this time. Overall the experience we had with Alistair was superior to the dealings we have had with other agents in the past. We would certainly recommend Alistair to anyone we know of considering selling.
94 Jardine Street, Stafford – Marco & Kellie – April 2012
Mitchell has kept in touch with us over the last two years and when we decided to sell we gave him a call. We thought that Ray White was better than most agents and we were right as Mitchell provided us with an appraisal of the correct house (Coronis appraised the house next door !) The whole process, the sale was pretty quick and Mitch had a lot people come through the house. Mitch has ticked all the boxes for us and we would definitely recommend him.
24 Normanton Street, Stafford Heights – Frank & Carole – August 2012
I chose Michael to sell my house because he was very easy to talk to, not pushy, and explained things very well. I was most impressed with the whole auction process; it was very quick and simple! The Auctioneer Alistair was very good and full of energy! I was impressed with the whole thing and very pleased with the result. Michael’s communication was very good, he always phoned back if I left a message and was always dead on time! I found Michael to have a very nice manner, not a show off or over the top. Michael has a way at putting you at ease; I would definitely recommend him to anyone thinking of selling.
52 Richmond Street, Gordon Park – June – July 2012
We interviewed a couple of agents, and felt most confident with Trent. His initial reaction to the property upon viewing was pleasing, as some other agents looked disinterested, and he was the only agent to suggest auctioning the property. We were happiest with Trent’s regular updates, texts and follow ups. We found Trent to be very open and honest, he was realistic with regard to price (which is what we needed) and his communication was really good. We would definitely recommend Trent to other sellers.
3/71 Brookfiled Road, Kedron – Melanie & Kelly – July 2012
Although this was our first time selling a property, we could not be happier with the sale of our home. We were impressed with the high level of communication which we received in the short time our property was on the market. Alistair managed to sell our home after a number of offers were received within 2 weeks. We could not recommend Alistair enough!
18 Chisholm Street, Stafford Heights – Brett & Jayne – March 2012
We purchased our new home thru Mitchell and found him to be a nice guy, not too pushy and always happy to oblige. Both Mitch and Michael were diligent with communication, and I would recommend them to friends and family. Mitchell worked hard to try to keep me calm throughout the auction experience; my husband was away, so I appreciated his efforts.
26 Palomar Parade, Wavell Heights – Marnie – June 2012
We recently bought a house at 16 Archer St, Gordon Park from Michael. He came across as very professional and honest throughout the whole process. The auction timing was short but Michael’s communication was regular – satisfactory to our needs. Honestly, Michael’s youth and honesty was on his side as he demonstrated ethics and greater integrity compared to some agents I have dealt with in the past. Overall, I would have liked it cheaper but with ethics and honesty the experience will always be good, I would certainly recommend Michael to other people considering buying or selling property in the area.
16 Archer Street, Gordon Park – Z & B Creed – December 2011
I have done business with Ray White in the past, Trent sold us our current house and Ray White was managing this property. The professionalism of both Ray White and Trent personally impressed me. Trent followed through on promises and did what he said he would do. I initially listed through Go Gecko, and in less than 2 hours they broke their promises. Ray White was definitely a better experience.
23 Kiama Street, Wavell Heights – Ben & Kate – April 2012
Mitchell was referred to me by the agent who sold my mother’s house. I was most happy that Mitch achieved the figure we wanted. His communication was excellent, I have no complaints. Overall the whole experience was really good.
6 Traves Street, Chermside West – Shannon – June 2012
I choose to list my unit with Michael as I found him more professional than the other agents who came over. He was very helpful. Michael’s regular updates were really good, I was happy with the whole process. Michael was very professional, helpful and did his job as he said he would. I would definitely recommend Michael to others wanting to sell.
1/18 Salt Street, Windsor – Robin – August 2012
Trent contacted me 12-18 months ago shortly after I listed with another agent. Trent has always stayed in contact since then, was open and honest and maintained helpful contact. Trent provided constant communication throughout the whole sales process and was ready and willing to take calls at all times. The weekly reports I received were excellent. What I liked best was that Trent didn’t get overexcited or give me unrealistic expectations.
61 Stadcor Street, Wavell Heights – Megan – June 2012
We were absolutely delighted with the way Michael conducted the auction campaign on our property at 90 Thistle St, Gordon Park. We were very happy with the whole process; Michael always kept us up to date with daily phone calls, written reports and weekly face to face meetings. It wasn’t just the service we were happy with but the outcome was better than expected. I would happily recommend Michael to anyone wishing to sell their property.
90 Thistle Street, Gordon Park – Michael – February 2011
We arranged for Trent to come out along with another agent, however decided to list with Trent as he had a lot of listings in Wavell Heights and knew the area very well. We were most happy with Trent’s approach and enthusiasm to listen to what we wanted. He was also very respectful of the situation (as we had only just lost mum). Very happy with Trent’s updates and emails, he kept both my brother and I informed. I would definitely recommend Trent to anyone else selling in Wavell Heights. The sale went smoothly, sold quickly and we were happy with end result.
21 Vaucluse Sreet, Wavell Heights – Lynette – July 2012
We first met Michael when we were looking for our new home, and were impressed with the way in which Michael & Alistair conducted themselves at the auction. We hadn’t had a lot to do with agents in the past and we liked the way Michael was very honest from the start. Communication was great. Full credit to Michael, he is a true professional and is going to go a long way in the industry and be very successful. We would recommend Michael without hesitation.
1 Sambar Close, Chermside West – Andrew & Kellie – April 2012
We had a few agents come through, Michael was a local and an area specialist which we liked. We felt Michael kept us well informed and was easy to get a hold of. Overall we were very happy and would recommend Michael to other prospective sellers.
I met with 5 real estate agents – one was extremely pushy, one didn’t give two hoots and would have taken the first offer, one was a little negative about the market etc. When I met with Alistair I was impressed with his assessment of the housing market, and the presentation material was excellent. I felt he gave enough information but wasn’t pushy. I felt comfortable with him. I chose auction as Alistair recommended it – and by the feedback prior to putting it on the market it was the right thing to do. I must admit (as Alistair would too) that I did question the logic as the open houses went along as the interest was there but not the price, but in the end the auction worked for us and we were most delighted with the outcome. Alistair called after every open house which I really appreciated, I can imagine with other agents waiting in angst all weekend waiting for the feedback. I was kept in the loop at all times, and was given honest feedback. I think you have a really good thing going and I can’t think of any changes that I would make. The Moet the afternoon after the sale was the icing on the cake. Very impressed 🙂 I think I still would have been very happy with the sale of the house, even if we had got a lower price as the market is what it is. The team seems very good too – everyone I spoke to was on the ball.
9 Parkdale Street, Kedron – Ronald & Carly – August 2012
We greatly valued our rental relationship with Ray White and it seemed only natural to place the sale of the house in their hands once we decided to sell. Alistair and Tiana were the sales team. I always thought that auction was the way to go and Alistair concurred with this. As the sale process proceeded it became even more apparent that the house should be auctioned. This was because of the low offers that were being given. Rather than make the process somewhat piecemeal by taking and rejecting offers it was better to place the potential buyers in the competitive situation that an auction almost always delivers. We were very happy with this process although it required a few machiatos on the day to settle our nerves. We found Alistair and Tiana very easy to deal with and were impressed by their friendly presentation and professionalism. Potential buyers would have similarly influenced. We were very happy with the whole process; the house was tenanted and Alistair and Tiana had the tenant on side and looked after throughout the entire process. This was very important for us. The cleaning of the house and yard was carried out skilfully and professionally, the photos looked fabulous both on-line and on the flyer, great feedback and contact through entire process, the almost continual movement in bids at the auction owing to the good selection of bidders that Alistair and Tiana had delivered from the Open Houses and finally Alistair’s skill and involvement in the auction process we believe delivered the best possible price that was available on the day. We are sad that our relationship with the Ray White team is coming to an end and would have no hesitation in recommending the property management or sales team.
8 Ella Street, Red Hill – Judith & Keith Bell – August 2012